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24/7 AI answering, fully managed

Never Miss a Patient Inquiry Again

BotPhone answers every call, qualifies treatment interest, and books consultations. Your team stays focused on the guests in front of them.

Med spa practitioner welcoming a guest at reception

HIPAA Compliance Included

Patient privacy stays central.

Sensitive patient calls deserve careful handling. HIPAA support, call recording disclosures, and security controls are included in BotPhone's managed service.

  • HIPAA Compliant
  • SOC 2 Type II
  • TCPA Compliant

Your AI Receptionist

The first call, handled with care.

BotPhone handles the entire intake process on every call, exactly the way you want it done. No scripts to maintain, no training required. We configure and manage it for you.

  • Answers every inbound call 24/7, including evenings and weekends
  • Qualifies the caller: treatment interest, first-time vs. returning patient, preferred timing
  • Books consultations directly into your calendar
  • Sends a booking confirmation SMS to the patient
  • Seamlessly escalates to a human when needed
Med spa practitioner speaking with a guest during a consultation

From inquiry to consultation

A clearer start for every guest.

Treatment interest and preferred timing are captured on the call, so your team can follow up with useful context.

Treatment interestCaptured ✓
First-time or returning patientCaptured ✓
Preferred timingCaptured ✓
Contact detailsCaptured ✓

Common Questions

Is BotPhone HIPAA compliant for med spas?

Yes. Every BotPhone agent is deployed on a platform that is HIPAA, SOC 2 Type II, TCPA, and GDPR compliant, and this is included on all plans at no extra cost. We handle patient call data with the same care your practice does.

What treatments can the AI discuss?

Your AI agent is trained on your specific menu: Botox, fillers, laser treatments, body contouring, and anything else you offer. It qualifies callers by interest, answers common questions, and books the consultation. It never gives medical advice.

Can it handle after-hours calls from patients?

That's exactly what it's built for. Most med spa inquiries come in evenings and weekends after patients see social media ads. BotPhone answers every one of those calls with the same professionalism as your front desk.

Will my existing number change?

No. BotPhone works via conditional call forwarding, so your number stays the same. Calls ring on your phone first, and BotPhone picks up when you can't answer.

How long does setup take?

After your onboarding call, we get your AI receptionist live as quickly as your setup allows. We handle everything, with no technical work required from you or your staff.

Stop losing consultations to voicemail

We'll have your AI receptionist live as quickly as your setup allows. HIPAA compliant, fully managed, no technical work required from you.