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BotPhone

24/7 AI answering, fully managed

AI Answering Service for Therapists & Private Practice

Other services answer and hand you a callback list. BotPhone screens for fit, asks your intake questions, and texts qualified clients your booking link or books directly into your practice management software, so you get consultations, not phone tag.

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Therapist listening to an adult client in a calm office

CALL HANDLED WHILE YOU WORKED

✓ Screened for fit

✓ Intake questions answered

✓ Booking link texted

How the call is handled

We Don't Just Answer. We Complete The Intake.

Most AI answering services pick up the phone and take a message. BotPhone handles the full pipeline, warmly and without judgment.

  1. 01

    Vet Every Caller

    BotPhone greets callers, blocks spam, screens for fit, and routes existing clients versus new enquiries.

  2. 02

    Automate Intake

    BotPhone asks your intake questions on the call (what's prompting them to reach out, insurance or self-pay, and availability), then texts your booking link.

  3. 03

    Handle Follow-Up

    When a caller isn't ready to book, BotPhone follows up with a warm, contextual message to re-engage them when they're ready.

  4. 04

    Book Consultations

    Qualified clients receive your calendar link by text, or get booked directly into your practice management software if you're connected. You see a booked consultation with complete intake context, not a voicemail to return.

Therapist welcoming a new client to a private office

A thoughtful first contact

Make space for the conversation that matters.

BotPhone handles initial questions and scheduling while you stay present with the person in your care.

New or existing clientCaptured ✓
What's prompting them to reach outCaptured ✓
Insurance or self-payCaptured ✓
AvailabilityCaptured ✓

Common Questions

What is an AI answering service for therapists?

An AI answering service answers your calls 24/7. Most just take messages. BotPhone screens callers, asks your intake questions on the call (what's prompting them, insurance or self-pay, availability), and texts qualified clients your booking link.

Is it strange for clients to talk to an AI about sensitive topics?

Many clients actually prefer it. Reaching out for therapy is vulnerable, and some find it easier to share what's going on with an AI than leave a voicemail or speak to a stranger. BotPhone asks questions warmly and without judgment.

How does BotPhone know what questions to ask?

We have intake templates for therapy practices. We scan your website to understand your specialty. CBT practices get different questions than EMDR or couples therapy. You can customise, or leave it as-is. It works out of the box.

How does booking work?

When a caller is qualified, BotPhone texts them your calendar link during the call, or books them directly into your practice management software if you're connected. They book, you get the summary with full intake details: what's prompting them, insurance or self-pay, availability.

What about clients who aren't ready to book?

BotPhone can follow up days later with a warm, contextual message to re-engage them, turning 'I'll think about it' into booked consultations.

Can BotPhone connect to my practice management software?

Yes. BotPhone integrates with SimplePractice, TherapyNotes, Jane App, Alma, Headway, and other practice management tools. Connecting them is part of your done-for-you build.

How much does BotPhone cost for therapists?

Plans start at $100/month with 650 included minutes, then $0.15 per extra minute. Your one-time agent build and onboarding is quoted on a quick call, and higher volume or multiple locations get a custom plan. Compare to $200–400/month for human answering services or the cost of a missed intake.

Is client information kept confidential?

Yes. BotPhone uses bank-level encryption for all calls and data. You control what questions are asked and how information is stored.

Therapists Resources

All guides →

Guides from our blog to help you compare options and plan your setup.

Industry Guide

AI Receptionist for Therapists: What It Can and Cannot Handle (2026)

A therapy practice's phone is not like a plumber's phone. What AI answering genuinely solves for private practice, how confidentiality and intake actually work, and the one category of call it must never try to handle on its own.

Read the guide →Healthcare & Compliance

HIPAA-Compliant AI Answering Service: What Med Spas Need to Know (2026)

Not all AI answering services are HIPAA compliant. Here's what HIPAA compliance actually means for med spas, what a BAA is, why most platforms charge extra for it, and how BotPhone includes it on every plan.

Read the guide →

Stop Losing Clients to Voicemail. Start Booking Consultations.

Every missed call is a client reaching out for help, and calling someone else when you don't answer. BotPhone makes sure they get through.

✓ Dedicated onboarding support · ✓ Cancel anytime

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