AI Answering Service for Therapists & Private Practice
Other services answer and hand you a callback list. BotPhone screens for fit, asks your intake questions, and texts qualified clients your booking link or books directly into your practice management software, so you get consultations, not phone tag.
Voicemail: "New voicemail from unknown caller"
Your next step: Call back, screen, qualify, chase
Calendar: "New Consultation: Sarah M., Anxiety, Self-Pay, Wed 2pm"
Your next step: Show up and start the relationship
We Don't Just Answer. We Complete The Intake.
Most AI answering services pick up the phone and take a message. BotPhone handles the full pipeline, warmly and without judgment.
Vet Every Caller
BotPhone greets callers, blocks spam, screens for fit, and routes existing clients versus new enquiries.
Automate Intake
BotPhone asks your intake questions on the call (what's prompting them to reach out, insurance or self-pay, and availability), then texts your booking link.
Handle Follow-Up
When a caller isn't ready to book, BotPhone follows up with a warm, contextual message to re-engage them when they're ready.
Book Consultations
Qualified clients receive your calendar link by text, or get booked directly into your practice management software if you're connected. You see a booked consultation with complete intake context, not a voicemail to return.
Why 'Message Taking' Costs You Clients
Voicemail
Clients working up the courage to call often won't leave a voicemail. The moment passes and they don't try again.
Call back, screen, qualify, chase. Or they've already found another therapist.
Generic AI
Takes a name and number. You still have to call back, re-ask all the sensitive intake questions, and hope they're still ready.
Phone tag with cold leads who've moved on.
BotPhone
Booked consultations with complete intake (what's prompting them, insurance status, availability), all captured warmly on the first call.
Compare Your Options
| Feature | Voicemail | Traditional | Generic AI | BotPhone |
|---|---|---|---|---|
| 24/7 Availability | ||||
| Screens Emergency vs Routine | ||||
| Custom Job Intake Questions | ||||
| Texts Booking Link to Customer | ||||
| Call Summary + Transcript | ||||
| New vs Existing Customer ID | ||||
| Job Management Integration | Pro | |||
| TCPA Compliant | Varies | Varies | ||
| Call Recording Disclosure | Varies | Varies | ||
| Cost | Free | $200-400/mo | ~$49-99/mo | Custom quote |
HIPAA & Enterprise Compliance
Every BotPhone agent is HIPAA compliant and includes call recording disclosures, TCPA compliance, and SOC 2 Type II certification, all built in from day one, at no extra cost.
Sync With Your Software
Out of the box, BotPhone texts booking links directly to qualified customers and sends you call summaries via email.
Need deeper integration with your business software? Our Pro plan includes direct integration.
Up and Running Fast. We Handle Everything.
We learn your business
Share your website URL and we research your services, hours, coverage area, and intake needs, with no questionnaire to fill out.
We build your AI agent
Our team configures everything: custom intake questions, your exact services, call flows, and emergency routing. You review and approve.
Forward your calls
Dial a forwarding code or scan a QR. It takes 30 seconds, and your AI agent is live and answering calls immediately.
That's It. You're Live.
From your first call to your first booked appointment, we handle everything.
Common Questions
What is an AI answering service for therapists?
Is it strange for clients to talk to an AI about sensitive topics?
How does BotPhone know what questions to ask?
How does booking work?
What about clients who aren't ready to book?
Can BotPhone connect to my practice management software?
How much does BotPhone cost for therapists?
Is client information kept confidential?
Free Tool
How much are missed calls costing you?
Use our free Lost Revenue Calculator to see your monthly and annual cost, and what you'd recover with BotPhone.
Stop Losing Clients to Voicemail. Start Booking Consultations.
Every missed call is a client reaching out for help, and calling someone else when you don't answer. BotPhone makes sure they get through.