AI Answering Service for Therapists & Private Practice

Other services answer and hand you a callback list. BotPhone screens for fit, asks your intake questions, and texts qualified clients your booking link — so you get consultations, not phone tag.

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The Old Way

Voicemail: "New voicemail from unknown caller"

Your next step: Call back, screen, qualify, chase

The BotPhone Way

Calendar: "New Consultation: Sarah M., Anxiety, Self-Pay, Wed 2pm"

Your next step: Show up and start the relationship

We Don't Just Answer. We Complete The Intake.

Most AI answering services pick up the phone and take a message. BotPhone handles the full pipeline — warmly and without judgment.

1

Vet Every Caller

BotPhone greets callers, blocks spam, screens for fit, and routes existing clients versus new enquiries.

2

Automate Intake

BotPhone asks your intake questions on the call — what's prompting them to reach out, insurance or self-pay, and availability — then texts your booking link.

3

Handle Follow-Up

When a caller isn't ready to book, BotPhone follows up with a warm, contextual message to re-engage them when they're ready.

4

Book Consultations

Qualified clients receive your calendar link by text. You see a booked consultation with complete intake context — not a voicemail to return.

Why 'Message Taking' Costs You Clients

Voicemail

The Problem:

Clients working up the courage to call often won't leave a voicemail. The moment passes and they don't try again.

The Result:

Call back, screen, qualify, chase — or they've already found another therapist.

Generic AI

The Problem:

Takes a name and number. You still have to call back, re-ask all the sensitive intake questions, and hope they're still ready.

The Result:

Phone tag with cold leads who've moved on.

BotPhone

The Result:

Booked consultations with complete intake — what's prompting them, insurance status, availability — all captured warmly on the first call.

Compare Your Options

FeatureVoicemailTraditionalGeneric AIBotPhone
24/7 Availability
Screens Emergency vs Routine
Custom Job Intake Questions
Texts Booking Link to Customer
Call Summary + Transcript
New vs Existing Customer ID
Job Management IntegrationPro
TCPA CompliantVariesVaries
Call Recording DisclosureVariesVaries
CostFree$200-400/mo~$49-99/moCustom quote

HIPAA & Enterprise Compliance

Every BotPhone agent is HIPAA compliant and includes call recording disclosures, TCPA compliance, and SOC 2 Type II certification — built in from day one, at no extra cost.

HIPAA CompliantSOC 2 Type IITCPA CompliantGDPR CompliantDNCR Compliant

Sync With Your Software

Out of the box, BotPhone texts booking links directly to qualified customers and sends you call summaries via email.

Need deeper integration with your business software? Our Pro plan includes direct integration.

SimplePractice
TherapyNotes
Jane App
Alma
Headway
Google Calendar
Calendly
Go High Level
Talk to Sales About Pro Integration

Up and Running in 48 Hours. We Handle Everything.

Step 1

We learn your business

Share your website URL and we research your services, hours, coverage area, and intake needs — no questionnaire to fill out.

Step 2

We build your AI agent

Our team configures everything: custom intake questions, your exact services, call flows, and emergency routing. You review and approve.

Step 3

Forward your calls

Dial a forwarding code or scan a QR — 30 seconds. Your AI agent is live and answering calls immediately.

That's It. You're Live.

From your first call to your first booked appointment — we handle everything.

Common Questions

What is an AI answering service for therapists?
An AI answering service answers your calls 24/7. Most just take messages. BotPhone screens callers, asks your intake questions on the call (what's prompting them, insurance or self-pay, availability), and texts qualified clients your booking link.
Is it strange for clients to talk to an AI about sensitive topics?
Many clients actually prefer it. Reaching out for therapy is vulnerable — some find it easier to share what's going on with an AI than leave a voicemail or speak to a stranger. BotPhone asks questions warmly and without judgment.
How does BotPhone know what questions to ask?
We have intake templates for therapy practices. We scan your website to understand your specialty. CBT practices get different questions than EMDR or couples therapy. You can customise, or leave it as-is — it works out of the box.
How does booking work?
When a caller is qualified, BotPhone texts them your calendar link during the call. They book, you get the summary with full intake details — what's prompting them, insurance or self-pay, availability.
What about clients who aren't ready to book?
BotPhone can follow up days later with a warm, contextual message to re-engage them — turning 'I'll think about it' into booked consultations.
How much does BotPhone cost for therapists?
BotPhone pricing is custom — built around your call volume — with a 2-week free trial on the Starter plan. Book a quick call for a quote. Compare to $200–400/month for human answering services or the cost of a missed intake.
Is client information kept confidential?
Yes. BotPhone uses bank-level encryption for all calls and data. You control what questions are asked and how information is stored.

Free Tool

How much are missed calls costing you?

Use our free Lost Revenue Calculator to see your monthly and annual cost — and what you'd recover with BotPhone.

Calculate my losses →

Stop Losing Clients to Voicemail. Start Booking Consultations.

Every missed call is a client reaching out for help — and calling someone else when you don't answer. BotPhone makes sure they get through.

Free trial on StarterDedicated onboarding supportCancel anytime