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BotPhone

24/7 AI answering, fully managed

AI Answering Service for Plumbers

Solo plumbers can't answer under sinks or in crawl spaces. BotPhone screens every caller for emergency vs routine, captures job details, and texts your booking link or books it directly into your field service software, so you get booked jobs, not missed calls.

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Plumber repairing pipework beneath a sink while a homeowner looks on

CALL HANDLED WHILE YOU WORKED

✓ Screened: emergency or routine

✓ Job details captured

✓ Booking link texted

How the call is handled

Your Job Screening Process, Executed Perfectly. Every Time.

You don't need an AI to say 'leave a message.' You need one that knows which calls are emergencies, which are routine, and how to book them on the spot.

  1. 01

    Identify

    BotPhone identifies whether this is an existing customer or new customer, takes a message or transfers appropriately.

  2. 02

    Screen

    BotPhone screens for plumbing work needed, from emergencies like burst pipe, leak, or clog to routine installation and maintenance.

  3. 03

    Qualify

    BotPhone asks your custom intake questions: specific issue, property type and age, owner vs tenant, water shutoff location.

  4. 04

    Book

    If they want to move forward, BotPhone texts your booking link, or books directly into your field service software if you're connected. You get a full call summary with job details.

Plumber arriving at a home and speaking with the homeowner

From first call to service visit

Arrive with the details already in hand.

A clear intake means you know the plumbing issue, the urgency, and the property details before you step through the door. Your customer knows help is on the way.

Plumbing issueCaptured ✓
Emergency or routineCaptured ✓
Property type and ageCaptured ✓
Owner vs tenantCaptured ✓
Water shutoff locationCaptured ✓

Common Questions

What is an AI answering service for plumbers?

An AI answering service answers your phone 24/7, screens customers for emergency vs routine plumbing work, captures job details, and texts booking links, all without a human receptionist.

How does BotPhone handle job intake for plumbers?

BotPhone follows a four-step process: identify the caller, screen for emergency vs routine work, ask your custom intake questions, then text your booking link if they want to move forward.

Can BotPhone tell the difference between an emergency and routine work?

Yes. BotPhone screens for urgency at the beginning of each call. Emergency situations (burst pipes, major leaks, sewer backups) are flagged and routed with priority.

What if I'm under a sink and an emergency call comes in?

That's exactly when BotPhone is most valuable. The call gets answered without you crawling out, the customer is screened, their problem details are captured, and your booking link is texted.

Can BotPhone connect to my field service management software?

Yes. BotPhone integrates with ServiceTitan, Jobber, Housecall Pro, FieldEdge, ServiceM8, and other field service tools. Connecting them is part of your done-for-you build.

How much does BotPhone cost for plumbers?

Plans start at $100/month with 650 included minutes, then $0.15 per extra minute. Your one-time agent build and onboarding is quoted on a quick call, and higher volume or multiple locations get a custom plan. Compare that to human answering services at $200–400/month.

Is customer information kept confidential?

Yes. BotPhone uses bank-level encryption for all calls and data.

Plumbers Resources

All guides →

Guides from our blog to help you compare options and plan your setup.

Comparison

Your Field Service Software Now Answers the Phone. Should You Let It? (2026)

Jobber, Housecall Pro and ServiceTitan have all shipped built-in AI receptionists. Here is the honest comparison, including the real published pricing, where the native option genuinely wins, and the three situations where it falls down.

Read the guide →Comparison

BotPhone vs Rosie AI: DIY vs Done-For-You for Contractors (2026)

Rosie AI trains from your website and leaves the rest to you. BotPhone researches your business, builds your agent from scratch, and manages it ongoing so you can stay on the job site.

Read the guide →

Book More Jobs. Miss Fewer Emergencies.

Every missed call is a customer with a plumbing emergency calling someone else. Start capturing jobs while you work.

✓ Dedicated onboarding support · ✓ Cancel anytime

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